itBit Support Center

Managing Your itBit Account

  • Where Do I Find My Wallet Deposit ID?

    To find your wallet deposit ID: Log into your account Click on "Funding" at the top of the screen (not...

    Feb 12, 2018 02:48PM UTC
  • How Do I Reset My Password?

    In the event you forget your password, you can request a password reset. Here's how: Go to itBit.com ...

    Apr 11, 2018 03:11PM UTC
  • How Do I Recover My Username?

    In the event you forget your username, contact help@itbit.com with the subject line: "Username Inquiry" and pr...

    Feb 12, 2018 02:40PM UTC
  • How Do I Update My Email Address?

    Log on to your itBit account and on the top right hand corner of the screen, click on "Account" -> "Setting...

    Feb 12, 2018 02:51PM UTC
  • How Do I Close My Account?

    Should you want to close your account for whatever reason, please email help@itBit.com with "Account Closure R...

    Feb 14, 2018 03:00PM UTC

Contact Us

  • Email Us
  • Questions? Please contact us at help@itBit.com.

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