itBit Support Center

Managing Your itBit Account

  • Where Do I Find My Wallet Deposit ID?

    To find your wallet deposit ID: Log into your account Click on "Funding" at the top of the screen (not...

    Mar 05, 2019 02:33PM EST
  • How Do I Reset My Password?

    In the event you forget your password, you can request a password reset. Here's how: Go to ...

    Mar 08, 2019 12:05PM EST
  • How Do I Recover My Username?

    In the event you forget your username, contact with the subject line: "Username Inquiry" and pr...

    Mar 08, 2019 12:05PM EST
  • How Do I Update My Email Address?

    Log on to your itBit account and on the top right hand corner of the screen, click on "Account" -> "Setting...

    Mar 05, 2019 02:38PM EST
  • How Do I Close My Account?

    Should you want to close your account for whatever reason, please email with "Account Closure R...

    Mar 05, 2019 02:41PM EST

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