itBit Support Center

How Do Accounts Get Verified?

Last Updated: Feb 12, 2018 04:32PM UTC

At itBit, we have implemented an account verification process which differs slightly by region.

US Customers

For US-based prospective accounts who wish to sign up with us as either an individual or institutional account, we have implemented a knowledge-based authentication system (KBA) to enhance our account verification process. You may have to answer several questions generated by the system based on your identity information such as name, address and Social Security number.

 

The powerful KBA system allows a speedy on-boarding process. You can be successfully verified and start trading with us immediately. Your account may be under review if the KBA system is not able to verify your identity. You may be requested to submit additional identification documents to us to proceed with the account verification process. This process could take approximately 1 to 3 business days to be completed.

 

Institutional investors are also required to submit proof of beneficial owners' identification and residence* as well as requisite corporate documents for account verification purposes upon signing up.
 

Non-US Customers

 

For prospects based prospective accounts outside of the US, the primary account holder must submit to us a photo identity document (i.e. identity card, driving license or passport) and proof of residence (i.e. utility bill) within the past 6 months for account verification purposes. This process could take approximately 1 to 3 business days to be completed.


Institutional investors are also required to submit proof of beneficial owners' identification and residence* as well as requisite corporate documents for account verification purposes upon signing up.

*itBit only requires beneficial owners that own 25% or more in the company to submit proof of identification and residence

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  • Questions? Please contact us at help@itBit.com.

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