itBit Support Center

How Can an Account Be Successfully Verified?

Last Updated: Feb 29, 2016 07:30AM UTC

At itBit, we have implemented an account verification process which differs slightly by region. If you are from the United States and wish to sign up with us as either an individual or institutional account, we have implemented a knowledge-based authentication system (KBA) to enhance our account verification process. You may have to answer several questions generated by the system based on your identity information such as name, address and Social Security number.


The powerful KBA system allows a speedy on-boarding process. You can be successfully verified and start trading with us immediately. Your account may be under review if the KBA system is not able to verify your identity. You may be requested to submit additional identity documents to us to proceed with the account verification process. This process could take approximately 1 to 3 business days to be completed.


If you are signing up as an institutional account, we would appreciate it if you could submit to us copies of valid identity and corporate documents for account verification purpose before your account can be setup for trading.


If you are not from the United States, we would appreciate it if you could submit to us a copy of your photo identity document (example: identity card, driving license or passport) and proof of residence (example: utility bill) within the past 6 months for account verification purpose. This process could take approximately 1 to 3 business days to be completed.

Contact Us

  • Email Us
  • Questions? Please contact us at help@itBit.com.

Back to itBit Trading Services
help@itbit.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete