A password reset link is only valid for 30 minutes upon receiving the reset email. If you're experiencing the same issue and it's been less than 30 minutes, a common solution is to copy the URL link and opening it in a "private" or "incognito" web session. For instructions on how to open a private browser session, please visit the below links:
- Email Us
- Questions? Please contact us at help@itBit.com.