itBit Support Center

Non-US Customer Deposit & Withdrawal Bank Fees

Last Updated: Feb 22, 2018 02:19PM UTC
Depositing USD into Your itBit Account
 
After you have submitted your funds transfer with your bank, the funds could take up to 5 business days to be received. Your itBit account will be credited within a day of receiving your funds Please be advised that non-USD deposits into this account cannot be accepted.
 
USD Deposit Fees Applicable

SWIFT transfer

$10 USD + agent fees (if any)

 

Withdrawing USD from Your itBit Account
 

It may take up to 5 business days to receive your funds. When submitting your withdrawal request, please ensure that all your bank details are correct. Any errors as a result of incomplete or incorrect information will incur administrative charges and inefficiencies. For your account safety and security, your funds from your itBit account can only be withdrawn to your own bank account (not to third parties).
 
USD Withdrawal Fees Applicable

SWIFT transfer
 
$40 USD + intermediary charges (if any)
 


Depositing Bitcoin into Your itBit Account
 

For bitcoin deposits, we poll the blockchain every 5 minutes for new deposits. When 6 blockchain confirmations of the transaction are observed, your deposit will be reflected in your account. This typically occurs within 1 hour after you initiate the transfer. This time may vary based on the fee you attached to the transaction and bitcoin network conditions. You will be able to check the blockchain for your transaction on www.blockchain.info by searching for the itBit bitcoin address you sent to (these are unique per transaction to preserve your privacy). You should contact us if your bitcoin deposit is not reflected in your itBit account after 24 hours of being broadcast to the bitcoin network. itBit does not charge any fees for bitcoin deposits.
 
 

Withdrawing Bitcoin from Your itBit Account

Bitcoin withdrawals are broadcast to the blockchain 6 times daily. For more information on itBit's bitcoin withdrawal process, please visit here.

 

Contact Us

  • Email Us
  • Questions? Please contact us at help@itBit.com.

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