itBit Support Center

How Long Does the Verification Process Take?

Last Updated: Jul 19, 2016 08:47PM UTC
Once you have submitted your identity document / passport and proof of residence to us, our on-boarding team will proceed with the verification process. It is estimated to be completed between 7 to 10 business days. We may request for additional documents to be submitted due to unclear image or document out of date.

A verification email will be sent to your email address once you are verified successfully.

To receive an update on your verification status, you may contact us at help@itbit.com.

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  • Questions? Please contact us at help@itBit.com.

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