itBit Support Center

How do I cancel a pending withdrawal?

Last Updated: Apr 01, 2015 11:57PM UTC
To cancel your withdrawal request:

1. Log into your itBit account.
2. Click on “Funding” at the top of the screen (note, this is the default landing page upon log in)
3. Select the appropriate account tab from which you initiated the withdrawal (e.g., "Wallet")
4. On the lower portion of your screen where it states "Funding History for Wallet", locate the transaction you would like to cancel and click on the red "cancel withdrawal" button. 

Please note: once the withdrawal holding period has ended you will not be able to cancel your withdrawal request. If you have any questions, please contact help@itbit.com

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