itBit Support Center

My Deposit Hasn't Been Applied to My Account

Last Updated: Dec 06, 2018 05:38PM EST

Depending on the method used to transfer funds to itBit, a deposit can take up to 3 business days. If a deposit hasn't been applied, we recommend contacting with the following information:

  1. Bank account name
  2. Username
  3. Amount and currency
  4. Date of transaction
  5. Wire instructions

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