itBit Support Center

I haven't received my bitcoin withdrawal

Last Updated: Apr 02, 2015 04:17AM UTC

In the event you believe your bitcoin withdrawal hasn't been received, please inquire with help@itbit.com. 

Please note, when a bitcoin is transferred, the transaction requires 6 confirmations before it's released to a customer's wallet. The confirmation time can take up to 1 hour.
What's itBit's withdrawal process?

https://support.itbit.com/customer/portal/articles/1798188-itbit-s-deposit-withdrawal-process

Contact Us

  • Email Us
  • Questions? Please contact us at help@itBit.com.

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