Two Factor Authentication - commonly referred to as "2FA" - is an auto-generated verification code used to enhance your account security and safety. In addition to your account username and password, you will be required to input the auto-generated verification code prior to a successful login.
itBit requires all new accounts to use 2FA when signing up to ensure the highest security measures for users. Popular apps for 2FA include Google Authenticator, Authy and Duo Mobile which can all be downloaded on your smartphone. For instructions on how to add 2FA when you're signing up for your account, click here.
For more information on 2FA, please click here. Should you have any questions on 2FA, feel free to reach the itBit support team at help@itBit.com with "2FA Question" as the subject.
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- Questions? Please contact us at help@itBit.com.