itBit Support Center

How Do I Reset My Password?

Last Updated: Apr 11, 2018 03:11PM UTC

In the event you forget your password, you can request a password reset. Here's how:

  1. Go to
  2. Go to the log-in screen
  3. Click the link labeled "Recover a forgotten password"
  4. Input your username and the email that's registered with itBit
  5. Click "Request recovery email" to receive an email with complete instructions

If you don't receive an email, we recommend checking your spam folder. If it's still not present, contact

In order to avoid itBit emails being directed to your spam folder, we recommend adding to your contacts.

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