itBit Support Center

How to Add a Security or 2FA Device?

Last Updated: Jul 22, 2016 12:24PM UTC

Two Factor Authentication - commonly known as 2FA, is an auto-generated verification code used to enhance your account security and safety. In addition to your account username and password, you will be required to input the auto-generated verification code prior to a successful login.

Steps to Add a Security Device to your itBit Account:

  • Install either Google Authenticator, Authy or Duo Mobile on your smartphone.
  • Logon to your itBit account.
  • Navigate to "Settings" under the "Account" tab.​
  • Click "+Add Device" under Security Device and name your device.
  • Do note that special characters, e.g. Apostrophe are not allowed.  
  • Use the authenticatior app on your phone to scan the QR code on your screen.
  • Input the verification code generated below the QR code and click OK.

When you have successfully added a security device to your account, your withdrawal holding period will be reduced to 0 hours and your daily and monthly withdrawal limits to USD $15,000.00 and USD $300,000.00, respectively.




 

Contact Us

  • Email Us
  • Questions? Please contact us at help@itBit.com.

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